Privacy Policy
Privacy Policy
Ohrose Fashion ("we", "us", "our") operates this store and website. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us.
By accessing or using any of our Services, you acknowledge that you have read and understood this Privacy Policy.
Data Controller
The website at https://ohrosefashion.com is owned and operated by Ohrose Fashion. We serve as the data controller for all personal information collected through this site.
Why We Collect Personal Data
- Fulfilling and delivering customer orders
- Managing enquiries, returns, and customer service requests
- Sending order confirmations, shipping updates, and service notifications
- Providing marketing content when you have opted in
- Monitoring site activity and improving website performance
Types of Personal Information We Collect
- Contact and shipping details — name, email address, phone number, delivery address
- Order and payment information
- Technical details — IP address, browser type, device type
- Communication preferences and consent choices
- Website usage data including cookies and browsing behaviour
E-Commerce Platform and Payment Processing
Our store is hosted by Shopify Inc. Payment information is encrypted and handled in compliance with PCI-DSS standards. For more details, please refer to Shopify's Terms of Service and Privacy Policy.
Third-Party Service Providers
We work with trusted partners for shipping, payment processing, analytics, and customer communications. Where providers operate outside your country, data is protected using appropriate legal safeguards and contractual agreements.
Legal Disclosures
We may disclose personal data when required by law, in connection with legal claims, to protect our rights, or as part of corporate transactions such as mergers or acquisitions.
Your Data Rights
- Access: Request a copy of the personal data we hold about you.
- Correction: Request updates to inaccurate or incomplete information.
- Deletion: Request removal of your data where permitted by law.
- Opt-Out: Unsubscribe from marketing emails at any time.
To exercise any of these rights, contact us at info@ohrosefashion.com.
Cookies and Tracking Technologies
We use cookies to ensure site functionality, gather performance insights, and support marketing. You can manage or disable cookies through your browser settings. Some features may not work correctly if cookies are disabled.
Data Security
We implement administrative, technical, and physical safeguards to protect your data. All payment transactions use SSL encryption and meet PCI-DSS requirements.
Data Retention
Your data is retained only as long as necessary to fulfil our services, meet legal obligations, and resolve disputes. When no longer needed, it is securely deleted or anonymised.
Policy Updates
We may update this policy to reflect changes in law or operations. Updates take effect immediately upon publication on this page.
External Links
Our website may include links to third-party websites. We are not responsible for their content or privacy practices. This policy applies only to ohrosefashion.com.