Payment Policy
Payment Policy
At Ohrose Fashion, we want your checkout experience to be as smooth and secure as possible. Please review the information below to understand how payments are handled on our store.
Accepted Payment Methods
We accept the following payment methods at checkout:
- Visa
- Mastercard
- PayPal
- Shop Pay
- Apple Pay
- Google Pay
All payment methods are processed securely at checkout. You will be prompted to select your preferred method before completing your order.
Payment Security
Our store is hosted by Shopify, which uses industry-standard SSL encryption to protect your payment details. All transactions are processed in compliance with PCI-DSS (Payment Card Industry Data Security Standard) requirements. We do not store your full card details on our servers.
When Payment is Charged
Payment is collected in full at the time your order is placed. Your order will not be processed or fulfilled until payment has been successfully received.
Currency
All prices on our store are displayed and charged in USD (US Dollars). If you are purchasing from outside the United States, your bank or payment provider may apply a currency conversion fee. We are not responsible for any additional charges applied by your financial institution.
Failed or Declined Payments
If your payment is declined, please check that your card details are entered correctly and that your billing address matches the one registered with your bank. If the issue persists, try an alternative payment method or contact your bank directly. For further assistance, reach out to our support team at info@ohrosefashion.com.
Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email to the address provided at checkout. If you do not receive a confirmation within a few minutes, please check your spam folder or contact us at info@ohrosefashion.com.
Refunds
Approved refunds are returned to the original payment method used at checkout. Please allow 7 business days for the refund to be processed on our end, plus an additional 3–5 business days for your bank or payment provider to complete the transaction. For full details, please refer to our Return and Refund Policy.